Frequently Asked Questions.

Credit card processors take 3% to 4% off every transaction and often hold funds for days. For Canadian B2B projects, Interac e-Transfer with autodeposit allows 0% merchant fees, instant 2-minute settlement, and direct fraud-proof bank-to-bank security. If you are an international client or specifically require corporate credit card invoicing, we can issue a Stripe checkout invoice upon request.

Our Quick Fix modular widgets are delivered in 2 to 5 business days. Our Launch Pages are ready in 1 to 2 weeks. Full multi-page Growth Websites take 3 to 4 weeks. We move fast because we design in modular sprints and work directly with decision-makers without agency bureaucracy.

100% yes. Upon final milestone payment, you receive full ownership of all custom code, design assets, and content. You are never locked into proprietary platforms or forced into expensive ongoing contracts.

No. Ongoing Care Plans ($199 / $449 CAD per month) are completely optional. If you prefer to manage hosting and updates yourself, we hand off all credentials and training videos at no additional charge.

All Growth and Signature packages include professional conversion copywriting tailored specifically to your Ottawa market. If you don't have photos yet, we source curated high-resolution photography and can recommend trusted local Ottawa photographers.

Sprint deposits (40%–50%) are strictly non-refundable once development or strategic planning begins, as they compensate the studio for reserved calendar time. The remaining balance is only invoiced once you review and approve the final staging build prior to live domain launch.